Terms & Conditions

1. Introduction

These Terms and Conditions govern your use of the SONICE CITY LIMITED website and the purchase of products through our online ordering system. By placing an order, you agree to be bound by these terms.

2. Ordering Process

When you submit an order through our website, you will receive a confirmation of your order reference. Our team will then contact you via email to confirm the details of your order and arrange payment. No payment is taken at the point of ordering.

An order is not confirmed until you have received written confirmation from SONICE CITY LIMITED via email.

3. Pricing

All prices displayed on our website are in British Pounds Sterling (£). Prices are correct at the time of display but may be subject to change. We will confirm the final price in our email correspondence with you before any payment is arranged.

4. Payment

Payment details and methods will be communicated to you directly via email after you place your order. We do not process payments through the website. All payment arrangements are made through direct communication with our team.

5. Product Descriptions

We make every effort to ensure that product descriptions and images on our website are accurate. However, we cannot guarantee that all details are completely accurate, and product specifications may vary. If you have any questions about a specific product, please contact us before placing your order.

6. Cancellations and Returns

You have the right to cancel your order within 14 days of confirmation, in accordance with the Consumer Contracts Regulations 2013. To cancel an order, please contact us at [email protected] with your order reference number.

Returns are accepted within 30 days of receipt of goods, provided the items are in their original condition and packaging. Please contact us to arrange a return.

7. Liability

SONICE CITY LIMITED shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability to you shall not exceed the amount paid for the relevant order.

8. Intellectual Property

All content on this website, including text, images, logos and design, is the property of SONICE CITY LIMITED and is protected by applicable intellectual property laws. You may not reproduce or distribute any content without our prior written consent.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

For any questions regarding these Terms and Conditions, please contact us at:

SONICE CITY LIMITED
14 Fourth Street, Blackhall Colliery, Hartlepool, England, TS27 4EP
Email: [email protected]